Operations · draft
Receive stock from a supplier
Record incoming physical packages, source cost and the choice of selling profile.
Content updated 2026-10-29
Draft article for local review. Instructions may change before release.
Receiving adds the physical packages delivered to a location. Record the supplier that provided the shipment, even when you keep using another supplier's selling profile.
You need owner or manager access and an online connection. Create the item and package forms first if they do not already exist.
Record a receipt
- Select the correct organization and location, then open Stock.
- In Record a physical inventory event, choose Receive packages.
- Select the package that physically arrived, such as Box × 20.
- Enter the number of packages received. A shipment of 50 boxes is 50 packages, not 1,000 singles.
- Enter a reason or invoice reference.
- Select the supplier, or choose Create supplier.
- Check the source price per base unit, such as per cigar stick.
- Review Use this supplier profile for this item's future sales. It is selected by default.
- Choose Review change, check the receipt and profile choice, then choose Confirm and save.
The receipt updates the selected supplier's source cost for the item. If you choose to use that profile, it becomes the item's selling profile at this location. If you clear the option, the current selling profile stays selected. Other items do not switch profiles.
Open some boxes after receiving them
Suppose 50 sealed boxes arrive, each containing 20 cigars. You open two boxes for singles.
- Receive 50 boxes.
- Record a packaging change removing 2 boxes and adding 40 singles.
The result is 48 boxes and 40 singles. This preserves the full receipt and records the physical opening separately.
Do not also receive the 40 singles as extra stock after converting those two boxes; that would count the same cigars twice.
Review the receipt
The Receiving history section on Stock shows recent receipts, supplier, reference, package count changes, source-cost changes and whether the selling profile was selected or retained.
If the connection fails while saving, refresh and review the receipt history before entering the shipment again.
See Use supplier profiles and Change packaging.